Privacy Policy
This Privacy Policy (hereinafter, the “Policy”) governs the collection, processing, storage, and disclosure of personal data by Lghstars Studio (hereinafter, “Company,” “we,” “us,” or “our”) in connection with the operation of our website at https://www.lghstars.com and the provision of our related services, including sales, marketing, and events (collectively, the “Services”).
We are committed to safeguarding your privacy. Please read this Policy carefully to understand our practices regarding your personal data. If you do not agree with the terms of this Policy, please refrain from using our Services immediately. For any inquiries, you may contact us at support@lghstars.com.
TABLE OF CONTENTS
Definitions and Scope
Categories of Personal Data Collected
Purposes of Processing and Legal Bases
Disclosure and Recipients of Personal Data
Use of Cookies and Similar Tracking Technologies
Data Retention Periods
Data Subject Rights and Control Mechanisms
Do-Not-Track Signals
Specific Provisions for California Residents (CCPA)
Third-Party Service Integrations
Policy Updates and Modifications
Contact Information and Data Subject Requests
1. Definitions and Scope
1.1 Definitions
“Personal Data” means any information relating to an identified or identifiable natural person.
“Processing” means any operation performed on Personal Data, including collection, storage, use, disclosure, and deletion.
“User” means any individual who accesses or uses our Website or Services.
1.2 Scope
This Policy applies to all Users of our Website and Services. It does not apply to third-party websites or services that may be linked from our Website, for which we bear no responsibility.
2. Categories of Personal Data Collected
2.1 Data Voluntarily Provided by the User
We collect Personal Data that you knowingly provide when you:
Register for an account or create a user profile;
Place an order or complete a transaction;
Subscribe to our newsletters or marketing communications;
Participate in surveys, contests, or promotional activities;
Post comments, testimonials, or other content on public areas of the Website;
Contact our customer support team.
This category includes, but is not limited to: full name, email address, telephone number, postal address, username, password, billing address, and payment instrument details (credit/debit card numbers and security codes). Payment data is processed exclusively by PayPal and is not stored on our servers. PayPal’s privacy policy is available at: https://www.paypal.com/myaccount/privacy/privacyhub.
2.2 Data Collected Automatically
When you access our Website, we automatically collect certain technical and usage data via server logs and tracking mechanisms, including:
Log and Usage Data: IP address, browser type and version, operating system, referring URLs, pages viewed, time and date of access, search queries, and error reports.
Device Data: Hardware model, device identifiers, Internet service provider, mobile carrier, and system configuration.
Geolocation Data: Approximate location based on IP address. You may disable location tracking in your device settings; however, this may limit the availability of certain features.
3. Purposes of Processing and Legal Bases
We process your Personal Data exclusively for the following legitimate purposes, in compliance with applicable data protection laws (including the GDPR, where applicable). The legal bases for processing are: (a) performance of a contract, (b) compliance with a legal obligation, (c) our legitimate business interests, or (d) your explicit consent.
Processing Purpose
Account creation, authentication, and management
Order processing, payment execution, and delivery fulfillment
Provision of customer support and response to inquiries
Sending administrative and service-related communications (e.g., order confirmations, policy updates)
Conducting marketing activities, including sending newsletters and promotional offers (with opt-out options)
Personalizing content and delivering targeted advertisements based on user preferences
Monitoring and preventing fraudulent activities, security breaches, and misuse of Services
Analyzing usage trends, improving website functionality, and evaluating campaign effectiveness
Complying with legal and regulatory requirements, including responding to lawful requests from public authorities
4. Disclosure and Recipients of Personal Data
4.1 General Disclosure Principles
We do not sell, rent, or trade your Personal Data to third parties for their own promotional purposes. We only disclose your data under the following circumstances:
With your explicit consent;
To fulfill contractual obligations (e.g., to payment processors, shipping partners, and IT service providers);
To comply with legal obligations or respond to valid requests by judicial or governmental authorities;
To protect the vital interests of Users or the public (e.g., in cases of suspected fraud or physical danger);
In connection with a business transfer (e.g., merger, acquisition, or asset sale), provided that the acquiring entity agrees to honor this Policy.
4.2 Categories of Recipients
We may share your Personal Data with the following categories of third-party service providers, who act as data processors under our instruction:
Payment processing platforms (PayPal);
Order fulfillment and logistics partners;
Cloud hosting and data storage providers;
Customer relationship management (CRM) and support ticketing systems;
Email delivery and marketing automation platforms;
Web analytics and performance monitoring tools (e.g., Google Analytics);
User authentication and account registration services.
4.3 Google Maps Platform APIs
We integrate Google Maps APIs to provide location-based features (e.g., address autofill). These APIs may access cookies and location data stored on your device. For further details, please consult Google’s Privacy Policy at https://policies.google.com/privacy.
5. Use of Cookies and Similar Tracking Technologies
We employ cookies, web beacons, pixels, and other tracking technologies to:
Maintain user sessions and preferences;
Analyse site traffic and user interaction patterns;
Deliver personalized content and measure advertisement effectiveness.
Detailed information about the types of cookies we use and how you can manage or disable them is provided in our separate Cookie Notice. By continuing to use our Website without adjusting your browser settings, you consent to our use of cookies as described. Most browsers allow you to refuse cookies, though doing so may impair certain Website functionalities.
6. Data Retention Periods
We retain your Personal Data only for as long as necessary to fulfil the purposes outlined in Section 3 of this Policy, unless a longer retention period is required or permitted by law (for example, for tax, accounting, or regulatory compliance).
General Retention Period: We retain active account data for a period of twenty-four (24) months following the termination of the user account. Upon expiration of this period, or when processing is no longer necessary, we will either delete or anonymise your data. In cases where immediate deletion is not feasible (e.g., data stored in backup archives), we will securely isolate the data from further processing until deletion can be performed.
7. Data Subject Rights and Control Mechanisms
7.1 Rights for Users in the EEA, UK, and Switzerland
Subject to applicable law, you have the following rights:
Right of Access: To obtain confirmation of whether we process your Personal Data and to request a copy of such data.
Right to Rectification: To correct inaccurate or incomplete data.
Right to Erasure (“Right to be Forgotten”): To request deletion of your data, subject to legal exceptions.
Right to Restriction of Processing: To limit how we use your data in specific circumstances.
Right to Data Portability: To receive your data in a structured, commonly used, and machine-readable format.
Right to Object: To object to processing based on legitimate interests or for direct marketing purposes.
Right to Withdraw Consent: To withdraw previously given consent at any time, without affecting the lawfulness of processing before withdrawal.
To exercise any of these rights, please contact us at support@lghstars.com. You also have the right to lodge a complaint with your local supervisory authority.
7.2 Account Management and Marketing Opt-Out
You may review or update your account information at any time via your account settings.
To terminate your account, submit a request to us. We will deactivate your account,
though we may retain certain data for fraud prevention, dispute resolution, and legal compliance.
To unsubscribe from marketing emails, click the “unsubscribe” link in any promotional email or adjust your preferences in your account settings.
To opt out of interest-based advertising, visit https://www.aboutads.info/choices/.
8. Do-Not-Track Signals
Our Website does not currently respond to Do-Not-Track (DNT) browser signals, as no uniform technological standard for DNT has been finalized. We will reassess this position and update this Policy accordingly should a legally binding standard emerge in the future.
9. Specific Provisions for California Residents (CCPA)
This Section applies solely to Users who are residents of the State of California, as defined under the California Consumer Privacy Act (CCPA) and its amendments (CPRA).
9.1 Collection and Disclosure Summary (Preceding 12 Months)
We have collected the following categories of Personal Data from California residents:
Category (CCPA)
A. Identifiers (e.g., name, email, IP address, account name)
B. California Customer Records (e.g., contact details, financial information)
C. Protected classifications (e.g., gender, date of birth)
D. Commercial information (e.g., purchase history)
E. Biometric information
F. Internet/network activity (e.g., browsing history)
G. Geolocation data (approximate)
H. Audio/visual data
I. Professional/employment information
J. Education information
K. Inferences drawn from Personal Data (e.g., preferences)
We have not sold any Personal Data to third parties within the preceding 12 months.
9.2 California Privacy Rights
California residents have the right to:
Request disclosure of the categories and specific pieces of Personal Data we have collected about you, the purposes of collection, and the categories of third parties with whom it was shared.
Request deletion of your Personal Data, subject to applicable exceptions (e.g., to complete transactions, detect fraud, or comply with legal obligations).
Opt-out of the sale of Personal Data (we do not sell data, so this right is not applicable; we will notify you if this changes).
Non-discrimination: We will not provide a different level of service or charge different prices for exercising your privacy rights.
9.3 Verification and Authorized Agents
We will verify your identity before responding to any request. You may also designate an authorized agent to submit a request on your behalf, provided they submit proof of valid authorization.
To exercise your California rights, contact us via support@lghstars.com or at the postal address provided in Section 12.
10. Third-Party Service Integrations
10.1 PayPal
We use PayPal as our primary payment processor. When you make a payment through PayPal, PayPal acts as an independent data controller and processes your personal data in accordance with its own privacy policy. We do not store your full payment card details on our servers. For more information, please review PayPal’s privacy policy at: https://www.paypal.com/myaccount/privacy/privacyhub.
10.2 Analytics and Advertising Tools
We may use third-party web analytics and advertising tools (such as Google Analytics) to analyze user behavior, optimize our Services, and measure the effectiveness of our marketing campaigns. These tools may collect data through first- and third-party cookies. You can manage your cookie preferences through your browser settings. For more details, please refer to the privacy policies of the respective providers.
11. Policy Updates and Modifications
We reserve the right to amend this Policy at any time. Any updates will be published on this page with a revised “Effective Date.” For material changes, we will provide prominent notice on our Website or send a direct notification to you via email. We encourage you to review this Policy regularly to stay informed about how we protect your data.
12. Contact Information and Data Subject Requests
For all questions, concerns, or requests regarding this Policy or the handling of your Personal Data, please reach out to us using the following details:
Email: support@lghstars.com
Postal Address:
Lghstars Studio
Shanghai, China
When submitting a request, please provide sufficient identifying information to allow us to verify your identity and process your request efficiently. We will respond within the timeframes mandated by applicable law.
End of Privacy Policy